The Three Pillars of Lean

The three fundamental business issues that guides Lean transformation of any organisation:

Purpose: What customer problems will the enterprise solve to achieve its own purpose of prospering?

Process: How will the organization assess each major value stream to make sure each step is valuable, capable, available, adequate, flexible, and that all the steps are linked by flow, pull, and levelling?

People: How can the organization insure that every important process has someone responsible for continually evaluating that value stream in terms of business purpose and lean process? How can everyone touching the value stream be actively engaged in operating it correctly and continually improving it?

Thinking deeply about purpose, process, and people is key to “Lean Transformation”.